Privacy policy

1. Introduction

Tayushi respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

This policy applies to all services offered via https://tayushi.com.

2. Identity of the Data Controller

Trade name: Tayushi
Legal entity: B. Palali, trading under the name Tayushi
Registered address: Opfeart 11D, 9047 KW Minnertsga, The Netherlands
Email: info@tayushi.nl
Phone: +31 6 42038966

Tayushi is the data controller as defined in the General Data Protection Regulation (GDPR).

3. Personal Data We Process

We process personal data because you use our services and/or because you provide this information to us directly. This may include:

  • First and last name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address

  • Order history

  • Communication data

We do not sell your data or use it for unauthorized commercial purposes.

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • Processing and delivering orders

  • Handling payments and refunds

  • Customer support and communication

  • Compliance with legal and administrative obligations

  • Improving our website and services

  • Preventing fraud and misuse

Your data is never used for marketing purposes without explicit consent.

5. Legal Basis for Processing

We process your personal data based on:

  • Performance of a contract

  • Legal obligation

  • Legitimate interest

  • Your explicit consent (where required)

6. E-commerce Platform (Shopify)

Our webshop is powered by Shopify. Shopify processes personal data on our behalf in order to provide e-commerce functionality.

Shopify:

  • Uses secure SSL encryption

  • Applies industry-standard security measures

  • Processes data in accordance with GDPR

  • May store data outside the EU with appropriate safeguards (Standard Contractual Clauses)

For more information: https://www.shopify.com/legal/privacy

7. Payment Providers

Payments are processed via secure third-party payment providers (e.g. credit card companies, PayPal, Klarna, iDEAL).

Payment providers receive only the data necessary to complete the transaction and are contractually obligated to protect your information.

8. Shipping & Logistics

To deliver your order, we share your name and address details with shipping partners such as:

  • PostNL

  • DHL

  • GLS

These parties use your data only for delivery purposes.

9. Accounting & Administration

For accounting and tax compliance, order and billing data may be shared with our financial service providers and banks (e.g. KNAB). Data is handled confidentially and in accordance with legal retention requirements.

10. External Sales Channels

If you place an order via external platforms (e.g. Marktplaats), we receive your order and contact details solely to fulfil the order.

11. Cookies

Our website uses cookies to ensure proper functionality and improve user experience.

We use:

  • Functional cookies

  • Analytical cookies

Third-party cookies are only used when necessary and are disclosed accordingly.

You can manage cookies via your browser settings.

12. Data Retention

We retain personal data only as long as necessary for the purposes described above.

  • Customer data: up to 2 years after last interaction

  • Financial records: according to statutory retention periods

After this period, data is securely deleted or anonymized.

13. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Data portability

  • Object to processing

  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

Requests can be sent to info@tayushi.nl.
We respond within 30 days.

14. Security Measures

We take appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, and disclosure.

15. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. The most recent version will always be available on our website. If changes significantly affect you, we will notify you by email.

16. Contact

Tayushi
Opfeart 11D
9047 KW Minnertsga
The Netherlands

📧 info@tayushi.nl

Privacy contact person:
Berkay Palali